Due to the nature of our products, all sales are final.  If you do not receive an email with a link to your pattern within 24 business hours, please contact us and we will get your pattern to you.  Please don’t forget to check your spam folder as emails sometimes land in there.

Also, you can always log into your account once your payment is confirmed and download your pattern that way.

If you have problems with your pattern, please contact us and we will be happy to help.