Where’s my Pattern?
When you order a crochet or knitting pattern from us, we want to get it to you right away.
Once we receive the order, during download business hours (Sun-Mon 9-5pm EST) we will confirm payment, complete your order and send you an email with a link to download your pattern within one hour of receiving the order.
After hours, your link will be sent the following day.
Please check your spam folder as sometimes the email get’s stuck there. If you don’t see the email, no worries! Simply log into your account ( every customer must create an account to order) and you can download your pattern right there.
As always we are available to answer pattern support questions M-F from 9-5pm EST